Understanding ISO 9001:2000 and Process-based Management Systems
Summary:
Explains the underlying principles behind the new 9001 standard and process management. It examines the impact of process management on an organization and outlines what is required to achieve certification and put in place the foundations for business improvement.
Pages:
108
BIP 2013:2003 Key Phrases:
Quality assurance systems, Quality management, Management, Quality, Conformity, Planning, Process control, Certification (approval), Quality and Management
BIP 2013:2003 Cross References: