BIP 0031:2006
British Standards Institute, BSI

BSI Standards
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BIP 0031:2006
Achieving ISO/IEC 20000. Why people matter
PDF Download: £25.00
Printed Version: £22.00
0 580 47459 3
Summary:
Covers the roles and responsibilities of management and process owners. It emphasizes the importance of management commitment to best practice and staffing as part of the requirements of ISO/IEC 20000.
BIP 0031:2006 Key Phrases:
Management, Computers, Computer networks, Management operations, Management techniques, People, Personnel management, Training, IT and Information Management: IT Service Management
BIP 0031:2006 Replaces:
BIP 0031:2005

BIP 0031:2006
British Standards Institute, BSI

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